We’re looking for a Senior CRM Manager to lead the CRM function across Kids Pass, Days Out UK, and other DRG brands. This is a hands-on role that combines strategic leadership with day-to-day execution. You’ll shape the future of our CRM capability while directly managing campaign delivery, driving customer engagement, retention, and conversion through a data-led strategy, advanced personalisation, and lifecycle automation.

• Full time, permanent
• £50K – £55K + Benefits

As a Partnership Executive, you’ll support the growth and management of our partner network by helping to identify new opportunities and build strong, lasting relationships with key brands. Working closely with the Partnerships Manager, you’ll play an active role in sourcing, onboarding, and supporting partners, ensuring their offers are well-positioned, up to date, and delivering value for both the business and our members. This role is ideal for someone early in their career who’s commercially minded and eager to develop hands-on experience in new business, partner development, and digital campaign delivery. ### Key Responsibilities * Support the identification and qualification of new partnership opportunities through research, proactive outreach, and tracking of inbound interest, following up on leads to ensure smooth and timely partner conversion. * Assist in the onboarding of new partners by coordinating offer setup, gathering required assets, and ensuring smooth internal handover with content and product teams. * Help build and maintain strong working relationships with existing partners, providing day-to-day support and ensuring their offers remain accurate, engaging, and effective. * Contribute to the development of exclusive offers and member promotions by working closely with the Partnerships Manager and Marketing team. * Monitor partner performance, gather insights, and assist with the preparation of reports to evaluate effectiveness and highlight areas for optimisation. * Maintain up-to-date records of partner activity, offer terms, and communication history within internal systems. * Collaborate with internal teams including Marketing, Product, and Customer Support to support the successful delivery and promotion of partner campaigns. * Stay informed on competitor activity, market trends, and consumer behaviour to help shape outreach efforts and enhance partner targeting. * Provide support during seasonal campaigns and key promotional periods, ensuring timely partner communication and campaign execution.

• Full time, permanent
• £30K + Benefits

We are seeking a commercially minded and relationship-driven Partnership Manager to take ownership of building, developing, and maintaining key partnerships. You will be responsible for identifying new opportunities, securing valuable offers, and managing ongoing relationships to ensure maximum value for our 1.2 million members. This is both a strategic and hands-on role, working closely with colleagues across marketing and product and is ideal for someone who thrives on collaboration and delivering results in a fast-paced digital environment. ### Key Responsibilities * **New partner onboarding:** Using engagement and insight data – to identify and secure new strategic partnership opportunities that elevate the Kids Pass brand. * **Manage existing partner relationships:** Act as the primary point of contact for industry-leading brands with a focus on building strong, long-term partnerships that drive mutual value. Growing sustainable income streams. * **Partner collaboration:** Develop high impact offers, boosted promotions and exclusive discounts that drive engagement and membership conversions. * **Establish efficient onboarding systems:** Track offer performance and manage in life and post-programme engagement. * **Work cross-functionally:** Collaborate with internal teams including Marketing, Content, Product, and Customer Support to ensure partner offers are effectively promoted and maintained. * **Product Positioning & Promotion:** Work with marketing and product teams to tailor offerings to meet local market demands, leveraging the Kids Pass brand as a market leading discount card. * **Maintain accountability for contract agreements:** Ensure performance delivery from all commercial partners including contract negotiation, commercial terms, communication, implementation, and compliance. * **Track and report on key performance indicators:** Use data and industry insight to inform strategy and identify areas for growth. * **Stay informed on market trends:** Leading competitor activity reviews, and monitoring consumer behaviour to enhance partnership strategy.

• Full time, permanent
• £45K + Benefits